Terms of service

1. The agreement

These terms govern your use of GVR. By creating an account you accept them on behalf of yourself and, if you are signing up for a company, on behalf of that organization. If you have a separate signed agreement with us, that agreement wins wherever the two conflict.

2. Accounts

• Accounts are secured with an email address and a password. Keep the password to yourself; you are responsible for what happens under your account.
• You must give an accurate email address, because it is how we verify you and how you recover access.
• Tell us promptly if you believe an account has been compromised.

3. Organizations and roles

Content belongs to an organization, not to an individual. An organization has Owners, Admins, Authors and Viewers, and the Owner decides who holds which role. Removing a member removes their access, but not the content they created — that stays with the organization.

4. Your content

You keep every right you already had in the prefabs, environments, media and scenarios you upload or create. You grant us a non-exclusive, worldwide licence to host, process, transmit, transcode and display that content strictly to operate the service for you — including delivering it to headsets that redeem your access codes. That licence ends when you delete the content or close the organization.

You are responsible for having the rights to what you upload, including any 360° footage of real workplaces and any person visible in it.

5. Acceptable use

• No unlawful content, and nothing that infringes someone else's rights.
• No attempts to breach or probe the service, other customers' organizations, or the runtime's device authentication.
• No reselling access, or using the service to build a competing authoring tool.
• No uploading malicious code in an AssetBundle. Prefabs execute on trainees' devices, and abusing that is grounds for immediate termination.

6. Access codes and trainees

Access codes let a device download a published build. You decide who receives them, when they expire, and how many times they can be redeemed, and you are responsible for how they are distributed.

Where a scenario records trainee behaviour, you are the controller of that data. You must have a lawful basis for collecting it and must tell participants what is being recorded. We process it on your instructions, as described in our privacy policy.

7. Plans and billing

• Paid plans are billed in advance, annually unless you chose monthly. Fees exclude local taxes.
• Subscriptions renew automatically. Cancel any time before renewal and you keep access until the end of the paid period.
• We may change prices with 30 days' notice, effective at your next renewal, never mid-term.
• Fees already paid are non-refundable except where the law requires otherwise.
• If payment fails, your organization becomes read-only rather than being deleted. Content and analytics remain exportable for 90 days.

8. Availability and support

We aim for high availability but do not promise uninterrupted service on Studio or Team. Planned maintenance is announced in advance where practical. Enterprise agreements may include a service level commitment; nothing on this page does.

9. Our intellectual property

The service, the authoring tool, the runtime, the interaction framework and the GVR name remain ours. Nothing here transfers any of it to you beyond the right to use the service under these terms.

10. Beta features

Anything we label beta or preview is provided as-is, may change without notice, and may be withdrawn. Do not build a compliance programme on top of one.

11. Disclaimers

The service is provided “as is”. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. GVR is a training tool, not a substitute for statutory safety training or a certification body. You remain responsible for whether your training meets whatever obligations apply to you.

12. Limitation of liability

Neither party is liable for indirect, incidental or consequential loss, or for lost profits, revenue or data. Our total liability in any twelve-month period is capped at the fees you paid us in that period. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

13. Indemnity

You will indemnify us against third-party claims arising from content you uploaded, from your use of the service in breach of these terms, or from your handling of trainee data.

14. Suspension and termination

You may close your organization at any time. We may suspend or terminate an account that breaches these terms, that puts other customers at risk, or that has not paid — with notice and an opportunity to fix it, except where an immediate suspension is needed to protect the service or its users. On termination you have 90 days to export your content and analytics.

15. Changes to these terms

We will post updates here and change the date at the top. Material changes are emailed to organization Owners at least 30 days before they take effect. Continuing to use the service after that is acceptance.

16. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any mandatory rights you have where you live.

17. Contact

Questions about these terms: legal@leprechaunvsogre.com.